Luca Albano has worked for Customer Alliance since 2015 and is now responsible for operations, marketing and business development in Italy.
Customer Alliance, works with over 7,000 companies and, thanks to the tool, they can collect feedback during the customer journey, generate new trends and smart analyses, optimise operations and increase revenue.
Luca Albano joined Customer Alliance in 2015, where he leads operations, marketing, and business development for the Italian hospitality market. Customer Alliance works with more than 7,000 businesses, enabling them to collect feedback throughout the guest journey, generate actionable insights, optimise operations and increase revenue.